All sales are final, you may trade a product if needed, but, we do not give a refund. In order to trade, the pack or packs that you return must be in tack, and not opened.
To make a large order, you must email us at to submit your order. All funds must clear before the product will be sent to you. It could take up to 2 weeks for the hair to arrive depending on where you are in the world.